Command Centre
Field support, one tap away
Ask AI.24 for a fix, reach a senior engineer, or open your assigned work. Everything you need on site, in one place.
Live Incidents
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Field SLA
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Today's Dispatch
Regional Status
Awaiting Firebase operations data.
24 Solutions Command Centre
Business Overview • Live Feed from 24S Command Centre
Operations Value Chain
Overdue Generators by Region (O&M)
Service Completion Rate - Last 7 Days (O&M)
Open Purchase Requests by Category (O&M)
Watchlist - from O&M Reports
Ticket Monitor
Global History
Completed Work • O&M ReportsTechnician Performance
Regional Ops • Last 30 DaysJobs Completed
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No data
Jobs Outstanding
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No data
Avg Response
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No data
Avg Resolution
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No data
Completion Rate by Technician (O&M Repairs)
Repair Orders by Status (O&M)
Technician Leaderboard
| Technician | Completed | Outstanding | Response | Resolution | Repeat Faults | SLA |
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Job Types Needing Attention (O&M)
IT Requests
Live from the Staff app
24S Connect
Live Technical Assistance Channel
No active job
Select a job before starting a call.
Call log
No calls logged this session.
Your calls will show up here.My Jobs
Live Technician Tracking
Real-time positions • only technicians currently on shift
Technicians
Live Generator Tracking
Real-time genset status, fuel and load • updates automatically
My Shift
Off shiftNot on shift
00:00:00
Tap Start Shift to begin sharing your location with operations. Tracking stops when you end your shift.
Distance
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GPS Accuracy
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Last Fix
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Points Sent
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Tracking Health
Phones pause tracking when the app is in the background or the screen locks. Keep this app open during your shift.
Recent Shifts
No shifts recorded yet
Your location is recorded only between Start Shift and End Shift. When you end your shift, your live position is removed.
Site Intel
Network Directory
VDC & MTN fleet and site lists • as of 3 Aug 2026
Site
Address
SLA Compliance
98%